As Galaxy Z Flip launches in UK, Motorola dismisses claims its new Razr only lasts a year

MOTOROLA has issued a statement on a controversial fold test that showed its re-imagined folding Razr could stop working after just one year of use. It comes as the biggest challenger to the 2019 Razr - the new folding Galaxy Z Flip - launches in the UK for £1,300.

Samsung Galaxy Z Flip

Samsung launches its second attempt at a folding phone – the Galaxy Z Flip – today in the UK (Image: SAMSUNG • GETTY)

Motorola has rubbished claims its revived Razr can only withstand 27,000 folds – around one year of use for most smartphone users, if the latest research around the number of times most people pick-up and check their handset each day are to be believed – before the pliable OLED display shows signs of serious damage.

CNET conducted the ill-fated durability test on the brand-new foldable, which has the same flip phone design as the original Razr from the mid-00s but switches the alpha-numeric keypad for a single uninterrupted folding touchscreen, using a FoldBot device. After thousands of rapid-fire folds over the course of three hours, the hinge on the new Razr kicked the bucket. However, Motorola says the FoldBot, which is built by a firm called SquareTrade, put "undue stress on the hinge" by not allowing the foldable smartphone to "open and close as intended".

The smartphone manufacturer issued the statement to technology blog Engadget following the unveiling of the rival folding phone, , at the latest Samsung Unpacked hardware showcase on Tuesday night.

The full statement from Motorola reads: "Razr is a unique smartphone, featuring a dynamic clamshell folding system unlike any device on the market. SquareTrade's FoldBot is simply not designed to test our device. Therefore, any tests run utilising this machine will put undue stress on the hinge and not allow the phone to open and close as intended, making the test inaccurate."

Of course, it makes sense that a robot that wasn't designed to close-and-open the Razr for hours on end might not provide the optimum conditions for the fold... but then again, smartphones are some of the most abused technology we carry around with us – surely Motorola doesn't think there won't be any "stress" when you angrily snap the Razr closed to dismiss a heated phone call, or flip and shut the handset to kill some time during a particularly tiresome meeting?

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Motorola hasn't provided an exact number of folds that its reinvented Razr can withstand, unlike Samsung that claims its Z Flip can survive 200,000. However, Motorola says the Razr – which comes with a hefty $1,500 price tag in the US and starts from £94 a month exclusively on EE in the UK – should be functional for at least two years. It will also offer a one-year warranty for any "defects incurred during normal use." So, that's reassuring, right?

Motorola first unveiled the redesigned flip phone in November 2019. It has a 6.2-inch folding plastic display, so that it takes up much less room in your pocket.

Samsung Galaxy Z Flip

The Galaxy Z Flip folds uses an ultra-thin glass screen, which Samsung claims it more durable (Image: GETTY)

Samsung Galaxy Z Flip

The new Galaxy folds like the Razr, which is modelled on the original Motorola phone from the mid-00s (Image: GETTY)

Just like the Razr, which had to be delayed to enable Motorola to stockpile enough handsets to match the staggering amount of demand, Samsung's brand-new Galaxy Z Flip folds like a clamshell phone with a smaller display on the cover to quickly answer or dismiss calls, as well as skim-read text messages – so you don't have to flip open the phone each time to check out the source of each notification buzz.

However, unlike the Motorola Razr, the new Galaxy Z Flip uses an ultra-thin panel of glass for its foldable touchscreen – not plastic. This should protect the display against any scuffs and scratches.

Galaxy Z Flip is available from today and costs £1,300 SIM-free from Samsung. It ships in three colours, including Mirror Gold, Mirror Black and Mirror Purple. It's the first of this new wave of folding smartphones to have its selfie camera embedded inside the folding display – peeping out from a small hole-punch at the top to allow Samsung to squeeze more screen real estate into the body of the handset.

Express.co.uk will share our early impressions with the Galaxy Z Flip very soon, so stay tuned. 

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